Аутсорсинг бизнес-процессов (Business process outsourcing)

Аннотация

The course in detail the issues of application methods outsourcing - outsourcing or singers to perform particular functions or business processes on the basis of long-term agreements between partners. The course contained detailed guidelines for the use of transient methods of outsourcing.

The course reveal questions the methods of analysis of the market of IT outsourcing services.

Considered technological and organizational aspects of the implementation of outsourcing in different areas of the company, describes the methods of forming a typical outsourcing contract issues service level agreements.